Switching to VoIP

  Author:    Theodore Wallingford, Ted Wallingford
  ISBN:    0596008686
  Sales Rank:    42834
  Published:    2005-06-30
  Publisher:    O'Reilly & Associates
  # Pages:    504
  Binding:    Paperback
  Avg. Rating:    4.0 based on 6 reviews
  Used Offers:    11 from $21.99
  Amazon Price:    $26.37
  (Data above last updated:  2008-12-04 11:21:32 EST)
  
  
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Switching to VoIP
  

More and more businesses today have their receive phone service through Internet instead of local phone company lines. Many businesses are also using their internal local and wide-area network infrastructure to replace legacy enterprise telephone networks. This migration to a single network carrying voice and data is called convergence, and it's revolutionizing the world of telecommunications by slashing costs and empowering users. The technology of families driving this convergence is called VoIP, or Voice over IP.

VoIP has advanced Internet-based telephony to a viable solution, piquing the interest of companies small and large. The primary reason for migrating to VoIP is cost, as it equalizes the costs of long distance calls, local calls, and e-mails to fractions of a penny per use. But the real enterprise turn-on is how VoIP empowers businesses to mold and customize telecom and datacom solutions using a single, cohesive networking platform. These business drivers are so compelling that legacy telephony is going the way of the dinosaur, yielding to Voice over IP as the dominant enterprise communications paradigm.

Developed from real-world experience by a senior developer, O'Reilly's Switching to VoIP provides solutions for the most common VoIP migration challenges. So if you're a network professional who is migrating from a traditional telephony system to a modern, feature-rich network, this book is a must-have. You'll discover the strengths and weaknesses of circuit-switched and packet-switched networks, how VoIP systems impact network infrastructure, as well as solutions for common challenges involved with IP voice migrations. Among the challenges discussed and projects presented:

  • building a softPBX
  • configuring IP phones
  • ensuring quality of service
  • scalability
  • standards-compliance
  • topological considerations
  • coordinating a complete system ?switchover?
  • migrating applications like voicemail and directory services
  • retro-interfacing to traditional telephony
  • supporting mobile users
  • security and survivability
  • dealing with the challenges of NAT

To help you grasp the core principles at work, Switching to VoIP uses a combination of strategy and hands-on "how-to" that introduce VoIP routers and media gateways, various makes of IP telephone equipment, legacy analog phones, IPTables and Linux firewalls, and the Asterisk open source PBX software by Digium. You'll learn how to build an IP-based or legacy-compatible phone system and voicemail system complete with e-mail integration while becoming familiar with VoIP protocols and devices. Switching to VoIP remains vendor-neutral and advocates standards, not brands. Some of the standards explored include:

  • SIP
  • H.323, SCCP, and IAX
  • Voice codecs
  • 802.3af
  • Type of Service, IP precedence, DiffServ, and RSVP
  • 802.1a/b/g WLAN

If VoIP has your attention, like so many others, then Switching to VoIP will help you build your own system, install it, and begin making calls. It's the only thing left between you and a modern telecom network.

                  Reader Reviews 1 - 6 of 6                 
  
  
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08-22-08 1 0\3
(Hide Review...)  Phone Power is EVIL!
Reviewer Permalink
I signed up for PHONE POWER on a promotion for 10 a month or something. I paid $44 to send the adapter. I never got the damned thing to work and they were NO HELP. They were surly and rude -- totally condescending! After the promo I sent their adapter back after the promo ended, for another $8 or soI then got an email from them saying that they didn't get the power plug for the damned thing and billed me another $99.99!!! I know I sent the thing in, I put it together, left it, put it back in the box and sent it back. I don't have the thing in my house! SO I PAID $44 + $8 + $99.99 = $151.99 for no phone service.

If you want to spend $151.99 for no service, use PHONE POWER. If you value your dollar, stay far away from them.
(Review Data Last Updated: 2008-12-04 11:22:46 EST)
06-23-07 5 (NA)
(Hide Review...)  Nice introduction to VoIP
Reviewer Permalink
provided me a smooth introduction to the various components that make up a VoIP network...the projects at the end of the chapters were very good to guide you through the domain.
(Review Data Last Updated: 2008-08-23 10:50:34 EST)
01-23-07 5 2\2
(Hide Review...)  A very thorough introduction
Reviewer Permalink
I can't say this book will answer every question you might have about every piece of VoIP hardware on the market today, but it does a pretty good job of building an understanding of the core concepts shared amongst all the brand names so that you can make the jump from general to specific without too much hair pulling. If any specific product is given more attention than others, it's Asterisk, but that's not only welcome, it's unavoidable given the subject matter. The treatment it receives here also beats the everloving tar out of the O'Reilly book dedicated to Asterisk exclusively.
(Review Data Last Updated: 2007-06-25 02:22:50 EST)
08-23-05 4 12\13
(Hide Review...)  Good choice for investigating VoIP for your organization...
Reviewer Permalink
It seems like Voice over Internet Protocol, aka VoIP, is starting to become much more mainstream. Not only are businesses switching over, but now you can set up your home phone access to use VoIP (aka "broadband") technology. Ted Wallingford has done a nice job in explaining the business side of the possibilities in the book Switching to VoIP - A Solutions Manual for Network Professionals.

Contents: Voice and Data - Two Separate Worlds?; Voice over Data - Many Conversations, One Network; Linux as a PBX; Circuit-Switched Telephony; Enterprise Telephone Applications; Replacing the Voice Circuit with VoIP; Replacing Call Signaling with VoIP; VoIP Readiness; Quality of Service; Security and Monitoring; Troubleshooting Tools; PSTN Trunks; Network Infrastructure for VoIP; Traditional Apps on the Converged Network; What Can Go Wrong?; VoIP Vendors and Services; Asterisk Reference; SIP Methods and Responses; AGI Commands; Asterisk Manager Socket API Syntax; Glossary; Index

I think the biggest thing to keep in mind when approaching this book is the target audience. While there are a few books out there on "internet telephones" that talk to the consumer, this isn't one of them. The tag line of "for Network Professionals" is the key here. While you don't have to be a network guru to read this book, some level of familiarity with network and telephony concepts would help. Someone either working with the communication systems in a company or heading up a communications department would be a perfect match here. You'd probably even do alright if you just have an interest in the subject, as Wellingford does a good job taking what can be complex material and making it understandable. An admirable task in itself...

What makes this book stand out from other books I'd expect to see is that it doesn't just dwell on jargon and theory. There are a number of projects included in the book so you can get your hands dirty actually working with the technology. Add to that the fact that the author uses an open source PBX system called Asterisk for the exercises. So now you have no reason in terms of cost for not diving right in.

Although I'm not necessarily the target audience for this book, I'd have no problem recommending it to someone looking for material that covers this subject. The book is very well written, and after finishing it you should have a very firm grasp of the essentials. You might even know enough to start yourself on your next career path... :)
(Review Data Last Updated: 2007-01-24 02:24:23 EST)
08-12-05 5 5\7
(Hide Review...)  Great book
Reviewer Permalink
This book provides a comprehensive look at not only VoIP, but all related legacy telephony systems it may interact with or replace. A wonderful resource for anyone considering a VoIP deployment either at the office or at home. The technical detail and background the author provides in his examples and background information is incredibly helpful. I definately recommend..
(Review Data Last Updated: 2006-07-01 01:38:58 EST)
08-04-05 4 7\10
(Hide Review...)  Pretty Good
Reviewer Permalink
As the telcom manager for a rather large enterprise (45,000 users) I try to keep up on the various books on VoIP and this one is pretty good. It is designed towards someone who is knowledgeable about voice and data but not necessarily someone how is an expert in either subject. It also does a very good job of not focusing on any one type of technology but covers H.323, SIP and Cisco amongst many others and gives you a good sense of each flavor that is available. I would recommend it for anyone looking to deploy VoIP.
(Review Data Last Updated: 2006-07-01 01:38:58 EST)
  
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