I needed this book for one of my courses and it is an excellent book. It's easy to follow and the exercises really help with what you have learned. I refuse to pay $107 for it in the College bookstore. Thanks to amazon.

Darlene.

I spend a lot of time helping people with WORD as well as other programs and this book is about the best I have found at covering all aspects of the program. If you need to learn WORD, this is the book to use.

I have ordered (3) books by this author, Word 2003 Expert and Specialist and Excel 2003 same edition. I also have the Professional Edition. The author is absolutely fantastic and easy to read and follow. You could teach yourself the programs.

However, be specific when it comes time to ordering the book and more importantly pay for expedited shipping. It was difficult in all three situations to get the person selling the book to ship it ON TIME!! 1-2 days should be max for a person to ship it to you regardless what shipping you choose! Took along time to get the books when i paid for expedited shipping and that causes problems if they are for classes.

Amazon confirmed a correct order, but the publisher sent the wrong book!! Not only did it take longer than it should have, but they refused to refund my shipping expenses to have it sent back. OPOE books is the worst company I think I have ever dealt with... and I run a multi-million dollar restaurant. They are not friendly, not professional, and need to be put to stake if you ask me. The poorest business practices I have ever witnessed. They claimed that they would have sent a return shipping label, but neglected to mention that prior to my return... besides the fact it shouldn't matter. I'm sure they have an accounting department with a checkbook that could easily mail one payable to me for the expense I incurred do to their wrongdoing.

the book is very helpful and has alot of tips in it.