The celebrated author of The Microsoft Exchange User's Handbook (Duke Press: 1997) and creator of the premier Windows messaging Web site has now turned her attention to Outlook. Written for Microsoft Outlook 97 end users and the administrators who support them, this easy-to-read volume explains all the real world tasks that you are likely to encounter plus many time-saving techniques that take you beyond the basics. Users at all levels will learn from this comprehensive introduction to Microsoft's next generation of messaging software.