Lots of information but not what I had expected or hoped for. Having an issue with Outlook on one of my machines and thought this would provide the fix information.

I agree with one of the previous reviewers. This is a book for people who already know previous versions of Outlook and only want to know what has changed. There are some basic functions (like out of office auto reply) that are not even mentioned in the book. This book will NOT tell you 'how to do everything with Outlook'. It will only tell you 'how to do SOME of the new things in the 2003 version of Outlook'. If you want to learn about Outlook for the first time and be productive in your office from a PRACTICAL applications perspective, then this book is NOT for you. I have found the HELP feature in Outlook to be more useful than this book.

I am most impressed with Amozon's sevice, the book arrived on time as forcast. I am still working my way through the book and I am finding it both informstive and helpful. I would frecommend it.

If you are looking for a task-oriented, well-written book that covers every aspect of Microsoft's Outlook 2003, this is the book for you. The author is clearly comfortable with technical material but is able to communicate this material to a non-technical reader. The book is very thorough and provides notes, cautions, tips, and shortcuts throughout. Lots of useful information such as dealing with junk e-mail and spam. I recommend this book highly.

If you are looking for a task-oriented, well-written book that covers every aspect of Microsoft's Outlook 2003, this is the book for you. The author is clearly comfortable with technical material but is able to communicate this material to a non-technical reader. The book is very thorough and provides notes, cautions, tips, and shortcuts throughout. Lots of useful information such as dealing with junk e-mail and spam. I recommend this book highly.

This book doesn't offer much that you can't find in Outlook's Help system, it's poorly organized, and it isn't written well. You can almost hear the sleepy author's fingers clattering on the keyboard as he hurries to meet his deadline and get this book finished. Whether readers can understand a word didn't rank high on the author's priority list. Nothing is explained well. Nowhere does he give you any advice about how to make Outlook easier to use.

Don't bother with this hastily written book. It's hard to read and it isn't worth the asking price.