Great book and it helps you learn how to be a great person and excell in all aspects of life.

One of the test readers of my book and audio book, Managing Thought: How Do Your Thoughts Rule Your World?, showed me this book after reading my chapter: Shaping Thought-Asking Powerful Questions. I absolutely love this book. It's all about taking responsibility for the quality and quantity of our lives and circumstances and offers great suggestions on how to ask questions that lead us in a direction that truly serves our purpose. QBQ: The Question Behind the Question is a quick, enjoyable read and a powerful guide and reference tool for choosing powerful thoughts.

I read this book for the first time a little over a year ago. At the time, I tried to soak in the message, but since I thought it didn't really apply to me, I think it went in one ear and out the other, so to speak.

Fast forward to today. This book is required reading for my work, and I read it a little more closely this time around. As it turns out, this little book is jam-packed with morsels of good advice. It's all about using a JFK-esque philosophy: ask not what your company can do you for you but what you can do for your company. You can insert almost any words you'd like to replace "company": team, client, etc. The whole point of the book is encouraging people to take a moment to think before placing blame. Instead, look in the mirror first and see if YOU can resolve the issue instead of passing the buck as we are so wont to do in this society.

This book was required reading one night during my recent interim pastor training. It took me about 40 minutes to read it and I found the book to be inspirational and helpful in asking questions the 'right' questions in a world that is no longer linear and predictable. In a world where change is the only constant, this book was helpful to begin to re-frame the kind of questions to ask and how to approach situations so as not be reacting to change but to be part of the solution to problems that come up in a constantly changing world. I'd recommend this book to any professional who is seeking to understand how to be effective in a constantly changing environment.

I found QBQ through Dave Ramsey's radio program. Dave is the Financial Peace guru and author of The Total Money Makeover. I am a big Ramsey fan and I figured if QBQ was mandatory reading for his staff then it should be for me and my team as well. QBQ is a quick read and when actually put into practice can have a dramatic impact on one's personal and professional life. Unfortunately, many people will miss its profound implications because of its simplicity. The fact is, if you're like me, you have very little time to learn new concepts much less put them into practice. If so, you're going to love QBQ. This is something that is simple enough to absorb quickly and practical enough to use every day! As a VP for a large organization I cannot think of a better culture to develop than one of Personal Accountability. It's the one concept that brings everything else to life. QBQ is the real deal when it comes to making Personal Accountability a core value in your life. I would also recommend Flipping the Switch by Miller which takes QBQ even further.

I heard the author on the radio and thought this would be a very good book. I was very disappointed. It is short, some chapters are one paragraph and it has large font. It has some nice thoughts, but it is way over hyped. Save your money.

The QBQ is a great read for team and personal responsibility. When an organization begins to feel stressed it's time to refocus, look inward and turn the outcomes around.

I was forced to read this for work. Let me just say that besides the many contradictions in the book, you can only be responsible for what you are capable of doing. This book is an absolute waste of good paper. Take the font and massive amount of unused white space and condense the book down into a more appropriate 20 pages. Then drop the price to about $2.00US and you are still overcharging! Too bad you can't rate anything as 1/2 star...

I bought this for me and my customer staff. It was a quick read with a lot of substance. It truly does apply to both work and life.

This book was handed out to our management team. It is a great common-sense approach to getting things accomplished in work and life by trying to get past the negative things and working on what you can do to make it better. It had great real-life examples.

The author keeps it brief and direct, but he hits the nail on the head. Time to quit pointing the finger at everyone else and get to work. If I owned my own company, I would make this mandatory reading for all my employees.

This was one of the best book purchases I have made in a long time. Easy reading, honest, and relatable. I would recomend this book to anyone looking to improve your personal accountability. It is funny after you read the book, you are able to pick the people out that have personal accountability and take ownership - with that said, you can also pick those people out who choose not to as well. Great investment!

I Love this book! It is a very short and to the point read. As a Sales Manager, I found great value in what John Miller had to say and I have given many copies as gifts to other newly promoted managers.

I purchased additional copies of this book to share with my co-workers. My company would like to see all of us take personal accountability for our own growth and development and QBQ is a terrific resource to help us understand personal accountability.

This book can be read in one sitting easily and gets right to the point. If you were ever wondering why others act the way you do, this book will quickly make you understand why you need to let those thoughts go and just worry about your own actions. Great read for ANYONE!

QBQ is an easy read with an excellent message. Simply what can you do to improve the situation? As an instructor for career training I often see women who have fallen into the trap of victim thinking. This book simply and clearly directs you towards personal responsibility. I love it! Be the star, provide a product or service that actually serves! That is the key to business (and personal!) success! Go that extra mile and thrive. Stop complaining about the reasons why you can't , and start creating ways that you CAN!Worth reading!!
Laure Gill
Reborn Rooms Training Center
[...]

We were facing some pretty tough challenges in our small company regarding employee moral. We passed this book out to our staff members and got together 2 weeks later to discuss.
We saw immediate results! Our staff now takes ownership, complains less, and contributes more than I ever expected!
This book is a must have for any business owner and their staff - you won't be dissapointed!

Really loved this book, bought it for myself, and realized its perfect as a reference for the work place! Every company would work smoother after listening and applying the princples found in this book.

This book counters the prevailing mindset of blaming others in today's culture. Most people have witnessed when churches do poorly, whatever is judged to be poor, typically this is a decline in numbers or contribution, there is a mindset to look for the problem or person to blame. Often the mentality is to assign blame to someone or some group. Typically the elders will blame the minister, the minister will blame the elders, and around and around we go. This book deals with this issue of blame. Instead of asking who, we are to ask "what can I do to help the attendance, or "How can I be more evangelistic." The book deals with taking responsibility for situations. The easy solution is to blame, the mature solution is to fix the problem yourself. This is a quick book to read, and the message is a great reminder to us all.

Short , easy to read , book that brings into focus the need to take responsibility for the world around you. I have shared it with many in my company and they find it equally helpful in addressing the crutch of complaining .

My husband and I own our business and we got so much from this little book that we made it one of our requirements to be made a full time employee for our company. We started classes at our small maufacturing company to help our employees not only become better employees but better people also. This little book was a great read for this.

I bought this book based on a friends recommendation. I read it the first time in two sittings, and again three days later. It is an easy read, but full of one-liners that hit the nail on the head.

I highly recommend this book to anyone.

I found this book in the business section of the bookstore and read a few pages. I immediately knew I had to have it. For anyone who knows me, you know I've struggled at time with various aspects of my life. Most notably my career choices and my weight. Over the past year, I've made some strides but know I have a long way to go.

QBQ basically summed things up for me. It's all about personal accountability. In this country, we have so many freedoms and opportunities. I strongly believe that regardless of your background, one can accomplish almost anything. There have been many jobs I've had where I've placed blame on others rather than doing my best. I've went about making suggestions the wrong way. If I ask questions that start with "What, or How" rather than "Why, When, or Who" I'll go a lot farther in life. This book gives many examples of how that can be achieved. I hope to practice these principles in my new career I'm about to start.

I would recommend this book to anyone who wants to take control of there life and stop blaming others for their misfortunes.

This book should be required reading for everyone. The principle of personal accountability is one that is so lacking in our society today. I can see why more and more companies are adopting these principles and making this book required reading by all employees.

I read these books over a year ago and I bought copies for everyone in management at my last job. It is a great series for anyone, and I believe that the teachings make me better at what I do now. (Law Enforcement Officer) I only wish it was required reading for new recruits.

The book is thin and it is a simple read. My 6th grade daughter would understand every concept in the book. While this would all generally make for a low rating, I instead give it the highest rating. Why? Because although it does not present many original ideas, the vast population of American at least, do not follow the QBQ. If it takes a book that can be read in an hour and that can be understood by someone who reads at a 6th grade level for people to start taking responsibility for their actions and thier lives, then I am all for it.

This is not to say that the only people who will benefit from this book are the young and irresponsible. Many of the points, while not rocket science, were new ways to look at old ideas and as the book says "repetition is the motor of learning."

Personal accountability is fine in theory, but enormously difficult in practice. This is because it will only work if the overwhelming majority of people practice it. It is a fact of life that it takes only a few people engaging in selfish behavior to slow down the progress of everyone else. If you hold yourself accountable for what is done and those you work with do not, then the group, including those that are unproductive, will collectively get the credit.
I am not saying that you should avoid holding yourself accountable for what you do; just that one must be reasonable about doing it. You must keep your expectations to a manageable level and understand that there might be times when only you will know what you have accomplished.
Personal accountability of course starts with the actions of each and every individual and from that perspective this is a good book. Miller discusses what questions or statements should be said rather than what is actually being said. By using the singular pronoun I in "What can I do better?" rather than "What do I get out of it?" each person can take an enormous step towards success and personal achievement. However, as has already been stated, the actions of others may render your achievements down to a much lesser height than they could have been. Miller largely ignores this segment of reality, which lowers the value as you ramble down your lane of the rat race.

In a word, OUTSTANDING! This book is an inspiration and a guide for me every day. I share it with my students in EVERY class. It is a quick read and full of simple insight.

Buy this book!

I think every business owner should require their staff to read this book. "what happened to personal accountability", this is the main theme of this book. Amen!!!!! Our generations view things so differently, however I think we can all agree on the information presented in this book. This is another required read for all of my new staff.

I had the pleasure of hearing Mr Miller speak to my organization and felt his message in personal accountability spoke volumes about how to make small changes create a large impact.

Mr Miller speaks eloquently about his topic and is obviously passionate about the role QBQ takes for everyone, be they a leader, parent or any human being. The book is an easy read and the concept is not a stretch to understand, follows similarly to "Who Moved My Cheese" or the One Minute Manager series. This is the type of concept that asks you to think about what is the right thing to do, and more importantly, complete it. The procrastination concept is powerful and impactful, again, very simple, however a concept all need to follow and practice...practice being the root of all habits.

Mr. Miller has one example of a cashier at Home Depot that lowered the rating from 5 to 4 stars; this example is too far fetched and the litigious results that potentially could arise from other customers feeling slighted is too over the top. I understand what Mr. Miller is presenting, and why he purposely ignores the repercussions of such an act, this example only degrades the message he is presenting.

I look very forward to reading "Flipping the Switch" and putting these concepts into action, along with re-reading this series annually to ensure I continue to practice personal accountability.

John Miller's QBQ is a must read! This book is a practical book and the principles can be used in every area of your life. I would recommend that this book be a must read for every new and old employee, every church member and every member of a family.

Personal accountability went out the window and was subsituted with "it's not my job". This book causes the reader to become aware of the part that they play in the scheme of things and taking personal responsibility for that part.

It also challenged us to go the extra mile which is not the theme of the world today. My hat is off to Mr. Miller for shining a light on the lack of personal accountability. The thought for everyone should be "If I'm not part of the solution then I'm part of the problem."

I needed to read this and anyone who wants to succeed in their career will greatly benefit as well. Whether you're an employee who wants to move up the ranks, or an executive on her way up, or a CEO who's already made it, this book is for you.

This book is a quick and easy read with important lessons about practicing personal accountability. Not only will you be more productive and successful, you will be happier as well.

Honestly, this is a no-brainer - the book will pay for itself many times over. I bought it, read it twice, told my co-workers about it, and left it at work for whoever wants to read it.

Excellent ideas behind this book. The chapters are short and could be expanded upon. VERY fast read. I would include this book on my must read list.

While this book has some good bits of advice, there is nothing in which a reader can sink their teeth - there is no substance to the book at all. The chapters consist of 'fortune cookie' sayings that are supposed to guide you into a more successful workplace. How about providing some substance so that readers can really delve into a topic, rather than just being presented with a headline. I 'read' this book in under an hour, and didn't come away with any real words of wisdom, other than to not recommend it to others.

This was required for my Human Relations class and it was a really nice change from the normal reading. It was quick reading, to-the-point instruction on personal accountability. While I agree with the concept, I don't think it was convincing enough for those who do not take responsibility for their actions.

If you a new outlook or focus on improvement, personal accountability is the first and most important change you can make. And this is a good start!

this was a good book to read(listen) to in the car. brought some good points to light, a good one to get from the library b/c its quick, but i highly suggest it regardless

I am a very busy professional and mother and this book is excellent because it has short quick chapters I can easily read on my daily comute. Don't be decieved by the chapter size though, because the words each chapter contains are mighty. Every chapter gives me plenty to self reflect upon and new ideas to start putting into actions. I got this to boost my career and got the added bonus of it bringing new life to my marriage too! Love the Book.

I am a very busy professional and mother and this book is excellent because it has short quick chapters I can easily read on my daily comute. Don't be decieved by the chapter size though, because the words each chapter contains are mighty. Every chapter gives me plenty to self reflect upon and new ideas to start putting into actions. I got this to boost my career and got the added bonus of it bringing new life to my marriage too! Love the Book.

QBQ! by John Miller is simply amazing. This little book is a grand slam all the way! QBQ strips away all the excuses and reminds us again where it is the buck is supposed to stop. If you're looking for an instruction manaual for leaders, here it is. People don't need tricks, methods, myths or secrets...what they really need is a tool that helps them step up to the plate and be accountable for their own results. One of the biggest weaknesses of the American workforce is the ability to accept responsibility and accountability for our own actions. Bravo for QBQ!

On the surface this book seems to simple or trite. However like most significant truths in life, it's not a matter of the simplicity of the truth, but how I apply it. This books give real steps to apply a principle that will add to the success of any person who will take action!
Great book!!

Heard this author on the radio and enjoyed him. He should have stuck to the radio!

Fantastic, page turning, easy read. I sat down and read this book in a sitting. Great ideas and thought provoking questions that can absolutley change a thought process.

Personal accoutability is critical to success in any role in life. This book gives several inspiring accounts. I have read through it a couple times now and believe that it is a must read for all of the black belt project managers in our training program.

Author John G. Miller admonishes people to quit whining! Miller advocates personal accountability, an almost novel concept in today's litigious world of finger pointing, excuse making and not-my-fault thinking. Instead of asking, "Why is this happening to me?" he says to ask, "What can I do to improve my situation?" Miller calls this the "QBQ, the Question Behind the Question." When you ask such questions you become less of a victim, and put yourself more in control, empowered to improve your life and contribute to the success of your organization. Miller entertains and explains by using examples and uplifting stories culled from his personal experience. His easy-to-grasp theory is fairly one-dimensional and in the banquet of self-help books, it is more of an appetizer than an entrée. Yet, if you want a quick bite of applicable self-improvement advice and don't mind a bit of a scolding, we recommend this tasty treat.

It was OK, and had some good anecdotes, but over all not life-changing or awe-inspiring. After all of the plugging on Dave Ramsey's radio show, I expected more.

To acknowledge this book is to give it too much credit; however, it needs to be done this time. The reason this book succeeds is because leaders of corporate America think the message is good. The message conveyed in this book is really only useful to one group of society: the mentally handicapped. To everyone else, this book is insulting. I hate to be this blunt, but the truth is it is a very sorry excuse for a book and is a complete waste of time to read. If by the time you are an adult you haven't learned the basic principle of responsibility, this book is not going to change you. It does in fact only anger the vast majority of people. I work for a company that was given this book at a time when profits were good and everyone was working very hard. To be told to read this book and realize that your company thinks you don't have accountability is pretty sickening, and it has definitely lowered company morale. Besides that it is a worthless excuse for a book and the author should be ashamed of himself.

Any organization planning an organization-wide change effort needs to have every single one of their employees read this book. It's an amazing quick read, simple but powerful. It puts the responsibility and accountability into the hands of the individual. Once that shift is made, the change effort becomes easier and more effective. The book provides straightforward rationale and examples from the line level to the executive offices. No one should be exempt from practicing QBQ!

A Must Read! QBQ! by John Miller is simply amazing. This little book delivers in a BIG way! I don't have a lot of time to study so the quick read format was perfect for me. QBQ strips away all the excuses and reminds us again where it is the buck is supposed to stop. If you're looking for an instruction manaual for leaders, here it is. People don't need tricks, methods, myths or secrets...what they really need is a tool that helps them step up to the plate and be accountable for their own results. Now I know why Dave Ramsey recommends this to all his listeners......it works. Bravo for QBQ!

This book came highly recommended so I was looking forward to it but ended up very disapointed. First off, this is a very thin, large font, tons of white space excuse for a book - there is very little to it and it isn't worth 5 bucks much less the list price of 20. The book is fluffy, trite and idealistic at best. The entire gist of the book is covered here in the Amazon description and all the value is there as well - no need to buy the book. Skip this one.

After reading this book, I decided to purchase it for my entire team. Now we are all on the same page when we talk about accountability and taking personal responsibility. I found it very useful for myself as I didn't realize how often I played the "blame game". A great tool for any team who likes to point fingers at others.