Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (ISBN 1558609237) Book Reviews 1-10 Sorted By Most Recent, at VeryWellSaid.com

I DON'T AGREE

I bought both your book as well as Mental Models AS PER YOUR RECOMMENDATION AND REGRETTED THAT MORE.

Yours is information vaguely spread along 560 pages and Indi's book is totally abstract, which I am still trying to understand. I would have appreciated if you could have cut all the fluff in 60 pages instead.

GOD KNOWS how do you guys get all the five stars FROM

(Review Data Last Updated: 2008-09-18 09:39:38 EST)

09-02-06

1\1

Excellent book

I can recommend this book. It is well-written and readable, with practical advice and examples. I am referencing it as part of my daily work as a Usability Analyst in a large government department.

(Review Data Last Updated: 2007-01-14 15:58:26 EST)

07-15-06

1\1

Mike's book won't be gathering dust on your shelf....

This book rocks! Of all the reference resources I have in my cube, this is the one I lend out to people who ask, "jb, what is user research and how do you do it?" Mike's book has the techniques down - soup to nuts -- useful for the novice and seasoned practitioner.

(Review Data Last Updated: 2006-09-02 06:23:36 EST)

06-21-06

3\3

Must have for user experience professionals!

I'm always recommending this book to my colleagues. This is not a book that is meant to be read cover to cover. It's more of a desk top reference for all kinds of user research techniques. I've found it to be very comprehensive. Buy it, you won't regret it!

(Review Data Last Updated: 2006-09-02 06:23:36 EST)

12-19-05

3\3

A flexible but full set of tools

This book provided my team with enough confidence and flexibility to design a research project of the right scale and formality for our needs, but gave us enough structure to stay on track.
Kuniavsky's detailed examples and caveats helped us engage with users respectfully and effectively, leaving both parties feeling they had done something to move the site a step forward.

(Review Data Last Updated: 2006-06-25 09:56:12 EST)

03-03-05

3\4

Comprehensive How-To

This is a book I recommend to my corporate clients who want to go beyond standard usability testing in order to create customer-centered organizations. Written in clear and helpful language, this book provides a thorough how-to for a variety of observational research methods. A tremendous resource for novice to advanced human-centered designers and product teams.

(Review Data Last Updated: 2006-06-25 09:56:12 EST)

12-03-04

3\4

A must have for beginners to pros

I have thoroughly enjoyed reading this book cover to cover. It goes into as much detail as you need to get started and points you to other resources if you want to go deeper into any one subject. This really is a must read for any one who wants to get involved or has been invloved for years in developing better products for end users.
It seems that any book from the Adaptive Path team is an excellent resource and only adds to their leadership in this field. Well done Mike and thanks for making my job easier.

(Review Data Last Updated: 2006-06-25 09:56:12 EST)

04-03-04

8\11

Friendly, But Comprehensive, Overview of User Research

Extremely informative and a pleasure to read, I highly recommend this book.

Somehow Mike Kuniavsky has managed to capture all the useful information of an academic text on User Observation techniques without the typical dry and boring tone.

Every important observation technique is covered and covered well. I can flip the book to a chapter on a technique I have never used, read it, and feel confident that I can employ that technique.

(Review Data Last Updated: 2006-06-25 09:56:12 EST)

10-22-03

11\14

Breath of Fresh Air

Kuniavsky provides a clear guide to evaluating user behavior and use patterns and then gives insight on balancing what users do and what site owners would like them to do. The subtext is a clear passion for creating scenarios that leave users confident and creators satisfied. That leads to successful interactions, be they commerce or information driven. A must read for all professional designers, information architects, strategists, developers, and other professionals, if only to remind teams how the work they're doing will be digested. This book deepened my understanding of how to evaluate the way sites -- or really anything -- is used and interpreted and offers practical methods on attaining and measuring data to tweak and refine my work.

(Review Data Last Updated: 2006-06-25 09:56:12 EST)

05-05-03

25\39

Better design, good techniques, user research in your grasp